ICTS
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UNI Global Union and Sherpa send formal notice to Teleperformance—calling on the world leader in call centres to strengthen workers' rights
French NGO Sherpa and the 20 million-member UNI Global Union formally put Paris-based outsourcing giant Teleperformance on notice today that it must comply with its duty of vigilance regardICTS -
Orange Group signs groundbreaking global agreement advancing gender equality with protections against discrimination and promoting work-life balance for its 149,000 employees
Agreement builds on longstanding cooperation between Orange Group and UNI Global UnionICTS -
New report exposes deplorable conditions in Teleperformance contact centres serving Spanish consumers
Colombian Teleperformance workers face dehumanizing treatment such as discrimination, mandatory pregnancy tests, non-compliance with wage payment, and attacks on their right to form a unionICTS -
Un nuevo informe revela las condiciones deplorables en los centros de contacto que atienden a los consumidores españoles
Muchas empresas de gran prestigio en España —como Vodafone y Naturgy— deslocalizan la atención al cliente a centros de contacto de Teleperformance en ColombiaICTS
