{"id":8933,"date":"2022-11-21T15:40:39","date_gmt":"2022-11-21T14:40:39","guid":{"rendered":"https:\/\/uniglobalunion.org\/?post_type=news&p=8933"},"modified":"2022-11-29T18:40:39","modified_gmt":"2022-11-29T17:40:39","slug":"these-16-days-we-say-stop-third-party-violence","status":"publish","type":"news","link":"https:\/\/uniglobalunion.org\/news\/these-16-days-we-say-stop-third-party-violence\/","title":{"rendered":"These 16 days we say stop third-party violence!"},"content":{"rendered":"
The International Day for the Elimination of Violence against Women on 25 November marks the start of 16 Days of Activism against Gender-Based Violence. This year, UNI Global Union through its UNI Equal Opportunities department is raising awareness of third-party violence and what needs to be done to stop it.<\/p>\r\n
Third-party violence is violence carried out by customers, clients, patients and their family members, and can affect workers in all sectors.<\/p>\r\n
The toll on workers from third-party violence and harassment is staggering. From absenteeism to high employee turnover, from loss of productivity and income; to losing work and long-term psychological effects. In the United States economic losses from workplace violence are estimated to \u00a0amount to more than US$120 billion<\/a> as a result\u00a0 of legal services, medical care, recovery costs and so on.<\/p>\r\n In commerce, 9 out of 10 retail workers have experienced some form of violence<\/a>, whilst in call centres, workers experience everyday abuse from callers.<\/p>\r\n \u201cI was personally threatened with rape, being shot \/stabbed, and with incredibly explicit sexual and violent language.\u00a0This wasn’t the first time it had happened. It has been ongoing over 18 months<\/em>,\u201d said an anonymous call centre worker in the UK.<\/p>\r\n